Knowledge Management

Knowledge Management

Knowledge Management Marketing Skill - HOME Knowledge Management Marketing Skill The Yale Management Guide for Physicians by Stephen Rimar, Managed care, consumerism, expensive technology, government regulation– these and other modern realities have altered the landscape of medical practice. The management skills required to operate successfully in this new environment are not taught in medical school, and many highly skilled physicians are unprepared to face the challenges of managing a practice. Today, The Yale Management Guide for Physicians provides the theoretical knowledge and the practical know-how that doctors need to manage their practices and reclaim their role as ...

Knowledge Management Consulting - HOME Knowledge Management Consulting The Knowledge Management Toolkit: Practical Techniques for Building a Knowledge Management System by Amrit Tiwana, X The #1 practical knowledge management implementation guide--now completely updated!Incremental, results-driven techniques that build on existing knowledge and infrastructureCovers planning, design, development, deployment, and management Powerful new solutions for measuring the ROI of KM platforms In "The Knowledge Management Toolkit, Second Edition," leading consultant Amrit Tiwana walks step by step through the development of a state-of-the-art enterprise Knowledge Management Platform. Thoroughly revised to reflect today's latest tools, ...

Knowledge Logistics Management - HOME Knowledge Logistics Management Special Events: Event Leadership for a New World From the foremost authority on event management A comprehensive, totally up-to-date guide to your career in the rapidly changing global event management business With the event planning industrys emergence as a mainstream career choice combined with new global economic realities those who work in this exciting field must keep up with the times in order to grow and succeed. Event professionals must master the specialized skills to transition from event manager to event leader. In thi new Fourth Edition, ...

Disadvantage of Customer Relationship Management - HOME Disadvantage of Customer Relationship Management Customer Relationship Management Customer Relationship Management: Concepts and Tools is a breakthrough book that makes transparent the complexities of customer relationship management. The book views customer relationship management as the core business strategy that integrates internal processes and functions, and external networks, to create and deliver value to targeted customers at a profit. Customer relationship management is grounded on high quality customer data and enabled by information technology. The book is a comprehensive and fully developed textbook on customer relationship management . Although, it shows the roles of ...

Financial Management Theory and Practice - HOME Financial Management Theory and Practice The Theory and Practice of Investment Management by Frank J. Fabozzi, In today’ s financial environment, investment management requires an understanding of a multitude of different issues, from how investment objectives are determined to the best way to construct a portfolio given an investment strategy. The Theory and Practice of Investment Management recognizes these needs and addresses them with sharp, innovative insights from some of the most respected experts in the field of investment management. Led by financial experts Frank Fabozzi and Harry Markowitz, the contributors to ...

Knowledge Logistics Management Marine Shipping - HOME Knowledge Logistics Management Marine Shipping Business of Shipping by Lane C. Kendall, X Long acknowledged as the most comprehensive and authoritative book in its field, The Business of Shipping describes and analyzes the shipping business as it exists today. It will be useful to professionals who are currently specialists in one branch of the business, but only marginally knowledgeable about its other aspects. It will also familiarize transportation students and newcomers to the industry with the many facets of the shipping enterprise and the international movement of cargo. It can serve as ...

Knowledge Management Software Offered for Business - HOME Knowledge Management Software Offered for Business Leading Successful Software Development: A Manager's Guide by Murray Cantor, -- Expert techniques for aligning software with organizational goals -- and delivering it on schedule, at lower cost, with better quality. -- Why software development projects fail: what not to do, and why. -- Techniques that tie closely to the strategy and format of the widely-acclaimed Rational Unified Process. In this book, a leading IT project manager and enterprise consultant offers a complete foundation of practical knowledge for managing software development. Murray Cantor begins by assessing the current ...

Web Content Management System Component - HOME Web Content Management System Component Oracle Portal Bible with CDROM by Rick Greenwald, If Oracle9iAS Portal can do it, you can do it too … Oracle' s revamped, browser-based technology for information portals delivers everything you need to create a complete information portal, which can include forms, charts, reports, content collections, and a variety of information from the Web. And this authoritative reference provides all the information you need to master portlet creation, database browsing, application development, component management, performance monitoring, and the other capabilities of Portal. Written by two veteran database developers, this encyclopedic guide will help you extend the rich functionality of Portal — and create powerful, easy-to-use information retrieval and reporting systems for companies and their customers. Inside, you' ll ...

Stress Management Kansas - HOME Stress Management Kansas Stress Management Kit with CDROM and Other by Alix Needham, Stress-management pioneer Alix Needham shares a proven program for managing, controlling, and overcoming the negative effects of stress on self-image and relationships, and improving resistance to stress-related illnesses. A book, a meditation CD, and sticky StressdotsB. to help you pay attention to your stress level--"everything you need to rein in your stress and harness it into a positive force.The book teaches how to identify stress and its causes, concisely explains what happens physiologically during ...

Business Driven Life Model Purpose - ... or how new processes will impact the business. And if business processes are not right from the beginning, then the people and technologies involved in the change perhaps even the business itself risk failure. "Process Visualization" provides a proven, effective, and step-by-step method for senior managers and executives to get change right from the beginning by visualizing the end-to-end business processes that drive supply chains and value chains. Using the methods of Participative Theatre, "Process Visualization" brings processes to life like a movie or a play. Business-led and not technology-driven, this guide gives executives an innovative approach to "experiencing" processes that can't really be seen. It allows non-technical managers to simulate and experiment with new business models, emerging technologies, and marketplace relationships "before" going down the expensive road of implementation. "Process Visualization" - Offers a creative and innovative way to understand, design, and approve business process changes. - Creates engaging experiences for all stakeholders and team ...

Content Ireland Management Solution - HOME Content Ireland Management Solution Content Management Leadership Strategies: Top Ceos on Growth Strategies and the Future of Content Management Solutions Chapters Include: Jim Wanner, Chief Executive Officer, KeyMark, Inc. - Content Management: ?An Explosive Industry?; A.J. Hyland, President & Chief Executive Officer, Hyland Software, Inc. ? ?Selecting the Right Vendor?; Mark Fasciano, Chairman and Chief Executive Officer, FatWire Software ? ?Avoiding Content Management Disasters through Partnerships?; Wing Yu, Chief Executive Officer, FinancialContent, Inc. ? ?Obtaining and Retaining Clients?; Ray Schiavone, President & Chief Executive Officer, Arbortext, Inc. ? ?A 21st-Century Revolution in Content Management?; Ramana Rao, Founder & ...

Credit Management System - HOME Credit Management System Credit Reporting Systems and the International Economy by Margaret J. Miller, Credit reporting is a critical part of the financial system in most developed economies but is often weak or absent in developing countries. It addresses a fundamental problem of credit markets: asymmetric information between borrowers and lenders that can lead to adverse selection and moral hazard. The heart of a credit report is the record it provides of an individual's or a firm's payment history, which enables lenders to evaluate credit risk more accurately and lower loan ... from both developed and developing economies. Credit reporting, it shows, significantly contributes to predicting default risk of potential borrowers, which promotes increased lending activity. The book also covers the role of public policy in the development of credit reporting initiatives, including the role of public credit registries managed by central banks; and the role of legal, regulatory, and institutional factors in supporting credit reporting. Risk Management by Michel Crouhy, The All-in-One Banker's and Financial Manager's Guide for Implementingand Usingan Effective Risk Management Program In today's world of multibillion- ...

Content Exchange Link Management System - HOME Content Exchange Link Management System Implementing the Ip-Pbx: Ip Telephony for Customer Premises by Allan Sulkin, Calling all-- * telecom managers * datacom managers with voice responsibilities * Call Center managers * VoIP implementers * network integrators * product and service developers * industry analysts ""Clear and precise analysis and discussion of PBX system design and capabilities. Allan Sulkin has a unique ability to explain complex systems in easily understandable terms." -- Joe Licata, President, Siemens Enterprise Networks ""A welcome addition to the bookshelf for anyone interested in the evolving IP-PBX system. Voice and data communications managers alike ...

Customer Relationship Management Banks - HOME Customer Relationship Management Banks The One to One Manager: Real-World Lessons in Customer Relationship Management by Don Peppers, X In "The One to One Manager, visionary authors Don Peppers and Martha Rogers, Ph.D., go behind the scenes to report on the challenges and solutions discovered by managers leading 1 to 1 efforts at organizations such as Xerox, General Electric, Oracle, First Union, Hewlett-Packard, USAA, Levi Strauss, and British Airways. Filled with in-depth interviews with executives on the front lines of the 1 to 1 revolution, and based on ...

Web Based Customer Relationship Management - HOME Web Based Customer Relationship Management Mastering Data Mining: The Art and Science of Customer Relationship Management by Berry, "Berry and Linoff lead the reader down an enlightened path of best practices." -Dr. Jim Goodnight, President and Cofounder, SAS Institute Inc. "This is a great book, and it will be in my stack of four or five essential resources for my professional work." -Ralph Kimball, Author of The Data Warehouse Lifecycle Toolkit Mastering Data Mining In this follow-up to their successful first book, Data Mining Techniques, Michael J. A. Berry and Gordon ...

Content Management Tool Business Case - HOME Content Management Tool Business Case Tools for Organizing Business Knowledge by Thomas W. Malone, The vision of the MIT Process Handbook Project is the creation of a systematic and powerful method of organizing and sharing business knowledge. "Organizing Business Knowledge: The MIT Process Handbook presents the key findings of a multidisciplinary research group at MIT's Sloan School of Management that has worked for over a decade to lay the foundation for just such a comprehensive system. It does so by focusing on the process itself. The book proposes a set of ...

Content Management System Feature - HOME Content Management System Feature Microsoft Content Management Server 2002: A Complete Guide by Bill English, ""This is one of those rare books that you will read to learn about the product and keep rereading to find those tidbits that you missed before."--Gary Bushey, SharePoint Server MVP Content Management Server (CMS) is fast becoming a vital content-management tool that helps administrators and developers handle the ever-increasing amount of content on their Web sites. However, an authoritative source of product information has been missing . . . until now. "Microsoft Content Management Server 2002: ...

Content Management System Definition - HOME Content Management System Definition Airport Systems: Planning, Design and Management by Richard De Neufville, A DEFINITIVE RESOURCE ON THE PLANNING, DESIGN, AND MANAGEMENT OF AIRPORTS "The de Neufville/Odoni airports text is the most comprehensive of its kind. The book will serve as a valuable companion to students of aviation and airport management, thanks to an effective mix of conceptual discussion, real-world examples, and graphic illustrations. Students will appreciate the book as a one-stop shop for airport issues, introducing readers to a wide variety of commercial and policy topics facing ...

Enterprise Customer Relationship Management - HOME Enterprise Customer Relationship Management Accelerating Customer Relationships Using Crm and Relationship Technologies by Ronald S. Swift, Leverage people, processes, activities, information, and technologies to... Acquire new, more profitable customers Build long-term customer loyalty Serve every customer as an individual Drive powerful marketing opportunities Increase profits and shareholder value! The start-to-finish guide to breakthrough customer relationship management! In "Accelerating Customer Relationships," a world-renowned CRM expert shows you how to build knowledge "infostructures" that deliver breakthrough profitability and customer loyalty. Ronald S. Swift walks you step by step through integrating every customer touchpoint: retail, Web, call center, and beyond. Swift covers every ...

Finance Intellectual Capital - ... best thinkers and best thinking on the subject of intellectual capital. Anyone who hopes to profit from intellectual capital will profit from Profiting from Intellectual Capital."--Thomas A. Stewart Author of Intellectual Capital: The New Wealth of Organizations. "A comprehensive collection of the key ideas for effectively managing intellectual assets in the twenty-first century."--Hubert St. Onge Senior Vice President, Strategic Capability, Mutual Life of Canada. "The first thorough exposition of how companies manage and extract value from their intellectual capital. The discussion of 'best practices, ' as well as the high level conceptual examination of various intellectual capital issues, is an important contribution to this fast-growing field."--Baruch Lev, PhD The Philip Bardes Professor of Accounting and Finance, ...

Construction Customer Management Relationship Software - HOME Construction Customer Management Relationship Software Accelerating Customer Relationships Using Crm and Relationship Technologies by Ronald S. Swift, Leverage people, processes, activities, information, and technologies to... Acquire new, more profitable customers Build long-term customer loyalty Serve every customer as an individual Drive powerful marketing opportunities Increase profits and shareholder value! The start-to-finish guide to breakthrough customer relationship management! In "Accelerating Customer Relationships," a world-renowned CRM expert shows you how to build knowledge "infostructures" that deliver breakthrough profitability and customer loyalty. Ronald S. Swift walks you step by step through integrating every customer touchpoint: retail, Web, call center, and beyond. Swift covers every ...

Stress Management Massachusetts - HOME Stress Management Massachusetts Stress Management Kit with CDROM and Other by Alix Needham, Stress-management pioneer Alix Needham shares a proven program for managing, controlling, and overcoming the negative effects of stress on self-image and relationships, and improving resistance to stress-related illnesses. A book, a meditation CD, and sticky StressdotsB. to help you pay attention to your stress level--"everything you need to rein in your stress and harness it into a positive force.The book teaches how to identify stress and its causes, concisely explains what happens physiologically during ...

Marketing Definition of Customer Relationship Management - HOME Marketing Definition of Customer Relationship Management Market Led Strategic Change by Nigel Piercy, X The third edition of Market-Led Strategic Change builds on the massive success of the previous two editions, popular with lecturers and students alike, presenting an innovative approach to solving an old problem: making marketing happen! In his witty and direct style, Nigel Piercy has radically updated this seminal text, popular with managers, students, and lecturers alike, to take into account the most recent developments in the field. With a central focus on customer value and creative strategic thinking, he fully evaluates the impact of electronic business on marketing and sales strategy, and stresses the goal of totally ...

Content Management System Compare - HOME Content Management System Compare IIS 6: The Complete Reference by Hethe Henrickson, The Definitive Resource on IIS 6 Administer and program IIS 6 using ASP, COM, ASP.NET, ATL Server, and ISAPI Deploy, monitor, tune, and troubleshoot IIS 6, Microsoft's suite of applications integrated at the operating system level. This useful guide will bring you up-to-speed on the new features in IIS 6 and help you administer Web sites, application pools, the metabase, security, and much more. Navigate the new and improved architecture. Discover increased security, reliability, scalability, performance, and manageability. Create and configure Web sites, and use virtual directories for hosting site content. Learn how to use current Microsoft Web application technologies and discover how they compare architecturally. Administer IIS 6, build Web applications to run on IIS6, and use the tools for producing Microsoft- ...

Computer and Information System Management - HOME Computer and Information System Management Information Systems by Steven R. Gordon, X Manage your most strategic asset-information! How can an upscale shoe store improve its customers' experiences? Will a paint manufacturer be able to organize critical business information? What does the future hold for the infrastructure of a multinational food producer? Featuring a Unique, four-step framework and a consistent managerial perspective, INFORMATION SYSTEMS: A MANAGEMENT APPROACH, 3rd edition prepares you to improve the management of information using the latest information systems and technologies.Solve problems and create opportunities step by ...

Web Based Content Management System - HOME Web Based Content Management System Web Services: A Technical Introduction by Harvey M. Deitel, Web Services A Technical Introduction Understand all this: What Web services are and how they workHow Web services can reduce costs andincrease efficiencyCore Web services technologies: XML, SOAP, WSDL and UDDIWeb-services security: emerging standardsthat can mitigate risk.NET and Java(TM) (JAXM, SAAJ and JAX-RPC) Web-services implementationsWeb services strategies from MicrosoftSun(R), IBM(R), HP(R), BEA(TM), and othersWeb services business modelsCase studies examining real companiesusing Web servicesAnd more... The technical professional's complete guide to the business andtechnology of Web services Written for IT managers, software developers and business professionals alike, this guide explains thebusiness and technology of Web services. Begin with an explanation of what Web services are, howthey differ from previous computing paradigms and what benefits they offer. Explore Web servicesbusiness models-including B2B and B2C scenarios-and ...

Management Software Tool - HOME Management Software Tool Handbook of Software Quality Assurance by G. Gordon Schulmeyer, The industry's top guide to software quality -- completely updated! Practical techniques for mission-critical and commercial software. Build a great software quality organization. Prepare for ASQ Software Quality Engineer Certification. Software quality assurance has never been more challenging -- nor more business-critical. In this completely updated guide, sixteen of the world's leading SQA experts share their practical experience with the full range of techniques available for managing software quality. Discover the best ways to organize, staff and improve your software quality organization. Learn how to make the most of inspections, software configuration management, Pareto charts, metrics, statistical methods, CASE tools and other key SQA tools and approaches. "Handbook of Software Quality Assurance, ...

Software Change Management Tool - HOME Software Change Management Tool Software Configuration Management Patterns: Effective Teamwork, Practical Integration by Stephen P. Berczuk, Effective software configuration management (SCM) strategies promote a healthy, team-oriented culture that produces better software. "Software Configuration Management Patterns alleviates software engineers' most common concerns about software configuration management--perceived rigidity and an overemphasis on process. Through the use of patterns, the authors show that a properly managed workflow can avert delays, morale problems, and cost overruns. The patterns approach illustrates how SCM can be easily and successfully applied in small- to mid-size organizations. ...

Banking Customer Management Relationship - HOME Banking Customer Management Relationship The One to One Manager: Real-World Lessons in Customer Relationship Management by Don Peppers, X In "The One to One Manager, visionary authors Don Peppers and Martha Rogers, Ph.D., go behind the scenes to report on the challenges and solutions discovered by managers leading 1 to 1 efforts at organizations such as Xerox, General Electric, Oracle, First Union, Hewlett-Packard, USAA, Levi Strauss, and British Airways. Filled with in-depth interviews with executives on the front lines of the 1 to 1 revolution, and based on ...

Customer Relationship Management Tool - HOME Customer Relationship Management Tool Customer Relationship Management Customer Relationship Management: Concepts and Tools is a breakthrough book that makes transparent the complexities of customer relationship management. The book views customer relationship management as the core business strategy that integrates internal processes and functions, and external networks, to create and deliver value to targeted customers at a profit. Customer relationship management is grounded on high quality customer data and enabled by information technology. The book is a comprehensive and fully developed textbook on customer relationship management . Although, it shows the roles of customer ...

Small Business Customer Relationship Management - HOME Small Business Customer Relationship Management e-Business Essentials by Derfler, Frank J., Jr., X The staff of PC Magazine has developed special talents and created a special focus on e-business. They produce practical and comprehensive explanations of the entire e-business process, from e-purchasing through production management and on to customer relationship management. They have developed expertly designed infographics, detailed information, and comprehensive explanations along with practical insight and hints. Readers will learn the challenges and problems met by e-business, an e-business vocabulary, the practical fundamentals of e-business systems, ...

Portfolio Management Canada - HOME Portfolio Management Canada Active Portfolio Management: A Quantitative Approach for Providing Superior Returns and Controlling Risk by Richard C. Grinold, An Innovative Approach to Portfolio Management. Blending the Most Profitable Aspects of Analytical and Quantitative. Professional acclaim for "Active Portfolio Management, 2nd edition. "Active Portfolio Management is a unique reference for understanding the source of value-added by a money manager. I am an enthusiastic supporter of the methodology used in the book, and I highly recommend it to both the professional and academic communities." -Professor William N. Goetzmann, Director, International Center ...

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The Knowledge Management Toolkit: Orchestrating It, Strategy, And Knowledge Platforms (Hardcover) : Author: Tiwana, Amrit. Number of Pages: 383. Published On: 2002/08/19. Language: ENGLISH

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The Complete Idiot S Guide To Knowledge Management (Complete Idiot S Guide To) (Paperback) : Discusses management models and concepts, strategies for sharing knowledge, and ways to implement the concep...

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