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Topia!: Business: Telecommunications: Call Centers: Computer Telephony Integration (45)
See Also:
XTEND Communications - Supply computer telephony integration (CTI) solutions for specialized vertical markets including healthcare, hospitality and public safety. Provides a listing of current distributors and development partners Eletech Enterprise Co. - Digital recorder that logs up to 64 channels of telephone calls. Record, store and manages telephone conversations. E3Net - Specialises in computer telephony solutions software, including voice and data verification and confirmation applicatons. Komtel, Inc. - Interactive voice response, web-based reporting applications and services for merchandisers and mystery shoppers. Computer Telephony Solutions, Inc. - Offering interactive voice response, intelligent call routing and ACD software. Java (TM) Telephony API - Sun's JTAPI specifications website. Software provides various call center services. U.S. InfoTel - Provides predictive dialing solutions for the call center industry. CITEL Technologies - Developers of desktop CTI for small and medium sized companies at affordable prices. IntraNext Systems - Offering the NextSys range of CTI client and server products. Prime CTI, Inc. - Extensive experience integrating databases such as TeleMagic, GoldMine, ACT and Microsoft Outlook to telephone systems from Lucent, Inter-Tel, Nortel, Mitel, Toshiba, Tadiran and Comdial. Enterprise Computer Telephony Forum - Non-profit organization that facilitates the interconnection and inter-working of computer telephony components and technologies to promote an open and cohesive environment. MarkeTel Systems - Providing predictive dialers to improve the productivity of outbound call centers. SynreVoice Technologies Inc. - Specializes in providing state-of-the-art computer telephone integration (CTI) and automated voice processing systems. Dialogic Corporation - Dialogic designs and manufactures Computer Telephony components for voice FAX, Speech Recognition, IP Telephony, Telephone companies, wireless and Call Center applications Genesys Corporation Homepage - Enterprise Interaction Management software. Features open, scalable framework and integrated applications that enable call and contact center solutions for voice, Internet, and email. Data-Tel Info Solutions - Offering a fully featured predictive dialing system. Emerging Voice Technology, Inc. - Software development company specializing in voice applications development, call center automation and line quality testing. TALX Home Page - Providing services and software including interactive voice response (IVR) and CTI. Drextec - Designing and developing administrative systems to support call centers using CTI technology. Periphonics - Develops, markets and supports products and professional services for Computer Telephony Integration and Telecom Enhanced Network Services. Chrysalis Software - Chysalis focuses on providing custom and packaged solutions which augment the Nortel Call Center product line. ComTek International - Design, development, implementation and support of distributed CTI and IVR software solutions. Maxxar Corporation - Full service provider of computer telephony integration and electronic data access solutions. Quality Call Solutions - QCS, a provider of call/contact center solutions since 1991, offers CTI and IVR products, computer telephony and services. Computer Talk Technology - A call center solutions company specializing in server based automatic call distributors (ACD) and interactive voice response (IVR). Interactive Intelligence, Inc. - Computer telephony solutions for enterprises and call centers providing PBX, ACD, IVR and unified messaging functionality. Dialpro Northwest, Inc. - Providing call center and other CTI products for North American businesses. AVT Corp. - Unified Messaging solutions, voice, CTI, fax and email. CCS, Inc. - Software which integrates existing telephone systems with host data to provide features such as screen pops, intelligent routing and auto-dialing. Micro Delta Corporation - Computer based autodialers for lead generation, emergency notification and school to home telecommunications. NetCall Telecom - Intelligent telephony services for more efficient customer response, qualification and conversion. Nova CTI - Developing CTI software solutions for call centers. Noble Systems Corporation - Offering predictive dialers and intelligent inbound call routing products to support blended call centers. Windows to Technology - Solutions for business, telecommunication equipment. EPOS Corporation - Interactive Voice Response and Web self service solutions for education, Human Resources, utilities and government. Alston Tascom, Inc. - A comprehensive call center database information and network telephony system. DialTech Solutions - Predictive dialers and auto Dialers. Professional training and installation services. Line4, Inc. - Computer Telephony Integration software solutions for call centers. Telenet Solutions - Computer Telephony Integration consulting and systems istallation specialists. Interactive Telesis Inc. - Provide IVR services, automated consumer surveys for credit/prepaid calling cards, digital recording and playback services, store/dealer locators, automated shareholder communication. MASTAR - Answering service software that integrates with DID, digital telephone switches and ISDN, and offers message management, paging and billing. Welltech Computer Co., Ltd - Offering CTI products. Located in Taiwan. ISDN Technologies - Call center predictive dialers. Cytech Marketing Group, Inc. - PC based automatic and predictive dialers for lead generation and telemarketing.
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