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Topia!: Business: Customer Service: Software (27)
See Also:
WonderDesk - Web based help desk software that offers management for your customer service and technical support, handles your ticket tracking, problem reporting and call statistics. RealCall - Acquisition, retention solutions via online web call back technology. Call-back or call me tools encourage customer dialog. Practical Solutions, Inc. - The Service Solution is a comprehensive software package for service-industry companies. Chordiant Software - Customer Relationship Management (CRM) applications tailored for today's dynamic e-business environments, using a unique approach to create a single view of the customer across the enterprise. Lynk Software - CRM software to enhance customer relations, tracking, complaints and quality assurance issues and corrective actions. Fully web enabled. Fuzz Technologies, Inc. - Develops artificially intelligent software for web based interactive customer service and customer relationship management strategies. Blue Pumpkin Software - Call center workforce management scheduling and forecasting software for customer contact centers and inbound sales call centers NetCall Telecom - Customer response solutions for e-commerce, WAP and digital, real time, one-on-one communication service, no software or hardware required. EDI Specialists - We have assisted the largest to successfully convert and maintain an accurate supply chain. Primus - eService software for eBusiness. Enables companies to effectively manage all points of contact with their customers and create real value with every customer interaction. Davox Corporation - Provides customer interaction management desktop solutions to the financial, airlines, telecom, and utilities industries. Mystery Shopping Solutions - Providing web-based software solutions for mystery shopping companies. Demonstrations, services and contact information. Performance Driven Change - Mechanism to assess customer service representatives; Improve quality service for your customers; measurement of quality, effectiveness. Precision - Developer of help desk solutions. SupportWizard - Software for Web based customer support, escalation and bug tracking Novavox - International - Company offers computer/telephony integration (CTI) solutions for home and business. The Smartphone product line offers Windows-based unified messaging and automated call processing. Fraser Williams - Customer response software for tracking complaints and for surveys. Site Assistant - Live Customer service and support. Offering assistance and help customers and visitors. Free. CustomerManage.com - Develops and markets help desk and customer service software. Advanced Feedback - Online feedback management solutions designed to help corporations and individuals to simplify information collection and analysis. TrackWise from Sparta Systems - Track problem reports, complaints, service calls, requests and action items. Clickseva - Instant messaging software for live customer service and sales support. Features a Flash demonstration and a free trial offer. Click Chat Sold - Allows company representatives to interact one-on-one with web site visitors using live chat. Downloadable demonstration version available. eAssist.com - Customer care software and services enabling companies to provide service by responding to incoming customer requests over any communication channel. White papers, product literature and automated demonstrations available after free registration. eHelpDesk - Customer support resource site providing articles and whitepapers, a glossary, and links to help desk software vendors, publications, and events. GWI Software, Inc. - Provider of IT helpdesk and customer relationship management (CRM) solutions for the Lotus Notes/Domino/Web platform.
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